Lakme Complaints & Reviews

I am looking for the good makeup academy to do the course. I made a contact with Lakme to know the course details and the cost. They are asking me to come to Pune if I want to know the course fee.. I am a resident of chandrapur which is approx 800km from Pune. Now to travel all over to Pune just to know the course fee will cost me 3k to and fro also the stay cost and the cab expense to travel inside the city. That means approx 5000 rs I will have to spend just to know the course fee. When I talked with Lakme consultant she said that they don't have such policy to disclose the amount.. Lakme must know worth of rs 5K. It's not small amount. And please provide all the details on phone

I bought a cushion crème lipstick CR6 from Naidu hall Besant Nagar branch 4 days back
I
This was a new line of cosmetics launched and I had to buy since the old one was no more available
This is making my lips dry and it is totally not suiting me
I either want a refund or return back for replacement with lipgloss or any other
Please help

I came from Australia to India to get marry, didn’t had enough time to look for good salons.
I trusted the brand name. Now I am regretting.
Don’t fell in their trap of bridal packages. They ruined my big day. I opted for designer bridal makeup package. Makeup got melt within the first few hours. They burnt my whole body while waxing. Very unprofessional staff. Paid 6500 for bridal nails extensions. Extensions fell off within first 2 days. They overcharged me for everything seeing I came from overseas. I spoke to owner and told her about all my concerns didn’t get much response from her.
Please don’t ruin ur big day by visiting this salon.
Shaming Lakme’s name.

Got hair smoothening treatment done from lakme salon Mehsana Gujrat just 6 days back on 5 feb 2023 but my hair are as it was before the treatment ..frizy and curly...no much difference...I complaint the salon but didn't get satisfactory answer ...my 4500rs and 5 hours got wasted...I want complete refund

I got hair smoothening treatment done on 5 feb 2023 from lakme salon mehsana gujrat but there is much difference on my just after very first wash ...only after 4 days of treatment my hair are as frizzy and curl as before the treatment...I wnet to salon to complaint but did, nt get satisfactory answer...i, m using the same professional shampoo and conditioner as suggested by them ... my 4500rs and 5 hours got wasted ...I want complete refund

I got my hair smoothening done at Lakme salon keshavbaug on 17 th january 2023 at Ahmedabad. The person who did straightening on my hair told me that as my hair are chemical treated earlier too so it may be a bit dry and I was okay with that but after first wash my front hair have become frizzy.. Which was not conveyed to me...I called up at lakme salon regarding this issue but the person started arguing and talking loudly with me regarding the same. I told him that I want a solution to the problem instead of argument.
The way of talking is very rude and impolite.
I am using professional shampoo and conditioner for straight hair so there is no question of any damage.
Hope to get a solution soon.

The following pink shades of Lakme Cushion Matte Lipsticks broke within 1 month of purchase:
CP11 Pink Petal
CPT Pink Ruby

I feel very bad as I am unable to use these lipsticks now as they have become very messy.

Myself RIDHIMA MAHAJAN
FATHER'S NAME- MR. PANKAJ MAHAJAN

I have paid Rs.20, 000 as advance for joining the makeup artistry course at Lakme academy JALANDHAR branch. But for personal & Career reasons I cannot join & continue the course and didn't even attend classes.
NOW THE ISSUE IS THAT- I am moving away from Jalandhar to Himachal Pradesh so i cannot attend classes as i do not have any time to go for Lakme academy classes.

I have paid a very huge amount of Rs 20, 000/- and being from a middle class family this much amount means a lot! So I NEED REFUND OF MY ADVANCE FEES of Registration as soon as possible.
PAYMENT WAS DONE ONLINE!

So i requested the branch for refund of my money. They are denying and giving me reply that we do not have refund policy. I have not taken any class from them yet and i have not signed any such policy with them. Please i am hoping to get back my amount..

I ordered a Lakme mate liquid lipstick but the product I have received has fungus. Being a regular Lakme customer this is not expected.

I went to Malhotra store hajipur Bihar for buy a Lakme absolute skin sclupting day cream with name but sale's girl try to sale another product. So then I say I want only absolute sculpting day cream because my wife like this product then she says abuse word with me & my wife.but shopkeeper behaviour is so good he tried to Stop that girl but she kept using wrong word & own 16 years experience. Overall i purchased my product but very disappointed with her behaviour.

I enrolled into the Lakme Academy a while back but was unable to attend, so I tried to withdraw admission and asked for a fees refund but they claim that there’s no fee refund policy (which is something they didn’t mention at the time of enrolment). They keep stalling every time I try to contact them and so far there has been no resolution to my problem.

I got QoD treatment done from Lakme Aliganj, Lucknow branch (worth Rs 8500 + taxes) but all it gave me is super oily hair from next day of the wash. I live in Canada and was visiting my parents in Lucknow India when I got this treatment done. Weather in Canada is very dry so I thought they would get better here but its been 3 months after the treatment but my hair have not gotten any better. In addition, number of white hair have increased exponentially and no limit to the hair fall after this treatment.

On reaching back to Lakme Aliganj with the issues I've been facing, they’d just provide some lame advices from their hair experts that do not improve the hair condition at all. To the very least, I want my money back for this treatment but they haven't yet agree to return my money and keep suggesting to speak to some hair expert or the other.

I hope Lakme takes the responsibility of there centers and the treatment they provide. Could you please suggest the next steps in such situation and provide me the process for money back

Poor service prior appointment was taken but no good professional or hair stylist was there the person whom I concern wasn’t a good professional she used blow dry with hair
Tool on wet hair that will damage hair

My order id is 47960
I have sended them 100 of emails
But no reply

I am sahithi divya, yesterday on august 14th, i went for qod hair treatment to lakme saloon, vijayawada. My hair length is mid back which costs 8500/- according to lakme prices, but in the bill the guy charged for waist and below which costs 11864/- and extra cream charges for 3 times (1016*3). He said mid back length treatment cost is 13000/- and he charged extra 1 time for cream cost, but later when i saw the bill which was sent to the phone, i realised that how he lied to me. Please give me refund on hair length and extra cream charges. Waiting for the positive response.

I am having burns in my face everytime i use this product. I have used it in past years without any difficulty. The quality of product has significantly diminished. Its really unethical for a consumer.

Hello,

My name is Yashasvi Lodwal. I joined lakme Academy of bhopal in Year 2018.
But as I m based in Indore . I switched my course from Bhopal to Indore after 8 months. I m enrolled in 1 year cosmetology course and paid 80% of the fees in bhopal center. When I wished to switch Indore academy considered my request and took the rest of the fees from me and said there will not be any problem in the certificate. But now after almost 4 years Still I m not able to get the certificate and bhopal academy already closed. I have given full fees and attended full session for my course. I m not getting any help and proper response from Indore Academy and Lakme India.

I would like to bring your attention to the Lakme Academy Powered by Aptech
Address - Ua-38, Bungalow Road Kamla Nagar, Above KFC, Delhi, India
Pin Code: 110007
That they are not providing proper education and products. Their behaviour is totally unprofessional during counseling they promised us that they will provide us books (PDF), Proper Vanity, Uniform and Identity cards but They are not providing any of these, It's been more than 4 months and we still didn't get books, i cards and uniform and when i confronted them about not keeping their promises they outright denied
The manager Mr. Azeem Siddiqui and Miss Naina they are unprofessional with the students they don't know how to manage things in academy, all i am asking for the basic requirement of students but they always run behind the money and insist the student to pay the complete fees in downpayment and after taking the admission they forget their all the false promises.
As i have heard that rest of the branches are working well they are providing Books, Identity cards, Lakme Uniform and Proper products to their students
I have invested my time and money and if this is how Lakme Academy works why will i refer anyone who is interested in beauty and makeup courses.
Every student is frustrated with their behavior they are only good at making fool of students after receiving the whole amount their behavior changes
As i hope the main branch can solve this problem.
Thanking you
Yours truly
Anamika Daniel

I had joined lakme academy in 2021 april for Advance Makeup course. I had completed my course in Feb 2022. Academy offered me with participate certification cos after course completion I had to get shifted to out of city sue to which I was unable to give exam but academy offered me with this alternate. But lateron when omI submitted for my particiaptiob certificate they refused to give me my certi and now its been so many months neither they are giving me clear answers to ny query nor sending my certificate. They have charged ne with 77k for this course and now there branch head don’t answer my call. Its Lakme academy Rajouri garden. I want some strict actions against this unprofessional behaviour and want all my money back.

I bought Lakme eyeconic kajal deep black online. The expiry date is Jan 2024. When I opened the packing I found the stick covered in white coloured growth most probably fungus. It is a grievous issue, using this faulty cosmetic can result deleterious health hazards, eyes are one of most sensitive parts of body. We buy cosmetics from reputed company such as Lakme trusting the brand, To see such quality defects is disheartening and a serious cause of concern. I hope they resolve it soon