Lakme Complaints & Reviews

I have been using Lakme Kajal from a long time but this time when I opened it, their was white fungus all over the kajal.
It is very disappointing to see that renowned brands like Lakme fool they customers by giving harmful products. This kajal could have caused serious eye damage.
Date of purchase - 4 March 2022
Expiry date on kajal- 3/ 24

Lakme institute powered by aptech... I enrolled my sister here for a makeup basic course here but now due to my financial and family problems she cant opt for this course. So when i asked them to refund my amount they are denying and giving me reply that we do not have refund policy. She have not taken any class from them yet and i have not signed any such policy with them. How can they force such illogical policy over her ...and also on there official site faq they defined You do not have to pay extra for the materials. Also, you need not carry any product of your own, since we provide professional makeup kits and beauty tools to students during the training... but they said you have toh buy your own products for practice.

I am being charged unnecessarily from Lakme over safety kit
The service providers never wear PPE kit and take 100 INR extra on every service they provide for . Last time I got a hair cut and the store manager said madam we provide you with disposable covers and that is being charged
This is ridiculous I have been charged like this thrice, also since we are taking the service maybe from tomorrow Lakme would say u have to pay for the scissors the stylist uses on your head ...this is the most ridiculous thing ... Never going back to Lakme for sure.

I went there to do hair straight treatment and they suggested to me for straight gloss therapy, many time i asked from him that this treatment will be good for my hair texture or not but he gave me the assurance that it will be fine for your hair, at lasti agreed .After ten days of treatment my hair structure become uneaven and that shine is also not seen .he said that treatment will last 7-8months for sure.
i paid 9000 for the treatment and 3000 for the product.
it is very expensive for me bu t still i went for it on a trust.
NOW I WANT MY MONEY BACK .

Treatment was done for hairs after giving wrong information to me . After making complaint to them as my hairs got damaged some another Treatment was done to reverse the effect of first treatment which damaged my hairs more.
Want to make complaint regarding this

Got the smoothening and keratin treatment from putlighar branch but the results are not satisfactory.Visited the saloon but the service person suggested other things.

I purchased an eyeconic kajal of Lakmé 2 days back from a local cosmetic shop and I tried applying it on my eyes but the pencil is not at all working . When I applied it on a piece of paper it was working.

We get fake products of your company in our area Rohtak (Haryana) .From where we get your original product and how ????

Hi, I had undergone cysteine treatment @ Rajajinagar branch. The staff is so unprofessional that they did the same treatment twice even after which my hair remains the same very frizzy . They had confirmed that the hairs would straight after the treatment. They charged me 12K . Who is responsible for the loss happened to me. Can someone responsible please reply to this.

Hi,

This is Sandeep. I got hair color + smoothening+ highlighting, spent more than 10k. Staff was rude, made fun of me while consultation. Manager don’t deserve this position. Service was so bad– my grey hair start reflecting after few weeks. I called the them on phone they said- visit us we will find solution, but on visiting nothing. I always suggest my friends about lakme. But, now I don’t trust this brand.

veryyy disappointing experience!! Hope will get a valid solution that will worth my money!!!

I have created an order worth 1321.40. mode of payment is phonepay UPI. Amount got deducted and no order is placed.

I recently bought Lakme peach milk from a super market. Its not expired too but while using it my skin literally burns. What am i supposed to do?

I did hair smoothing at your salon and got the worst results within 2 week's. No one believes that I did hair smoothing. Smoothing effect is not visible at all. I have paid 7k and got nothing. Totally waist of time and money.

I have made a order of 8 liquid lip colors and paid ₹1770 however i received a wrong order different shades and just 4 the order belongs to someone else i have raise complaint on [protected]@lakme mail id no response yet

Lakme academy Aakurdi Pune. The worst academy. They have wasted my time and my money. Owners are the most arrogant people. Trainer are non professional. They are fraud .

Recently I made few orders from lakme. And some of them, I had to return the parcel, since there is no cancel option( I refused to accept it during delivery time). It's been 1 month now, amount has not been refunded yet.

Shopkeeper gave duplicate product of lakme absolute perfect radiance. Cream has side effects.

Hi...Lakme

M highly grieved to let you know that Sameer Malhotra name of a person has called me telling me your number has chosen out of 20 privileged CUSTOMERs..

Asking my taste and preferences over cosmetics as it being a festive seasonal month we wanted to offer products and then he got very personal and intricate information cup size..then lotions ...push up bra s..and other things he told me he provide me victoria secret lingerie to be honest i have never heard of such brands..i being confused...and he also asked me...what kind of statements i use common ...i say m being v basic girl...i dont use O ###...Oh Wow ...he also asked me what abusive language i use i told if i got v angry i tell C he specifically asked me what C i said chuitiye ..later he asked me please provide me two references to deliver the products...we already packed yours and asked mine address..he told me he took ritu kumar s details and his product going to dispatch..
He asking all this for makeover as my name got selected for the same...he being too confident and telling me...he talking to someone and asking to pack this and that...

It was morning time...i was into slumber i didnt get the chance to judge...i given two references he asked me young and stylish but later on he asked very immoral questions..with decent ladies...which put my reputation at stake...
A serious action required his number is [protected]

Regards
Nayla

I really love the compact powder sunscreen a lot and it works right as a settler to top a cream based sunscreen for oily skin such as mine but the only inconvienience that comes with the purchase is that the quantity is too less and it is hard to purchase just a single commodity online frequently. So, it'd be great if a larger sized product with greater quantity would hit the market. Thank you.

Hi,

Myself Sayantani Datta, had purchased a hair fall treatment in Lakme Salon, Pune (Seasons mall outlet). In every session they did the treatment as their will. Just apply a serum in the scalp and massage and leave for 5-10 mins after some time, shampoo. For this every session they charged Rs 1500. In sessions they don't even show what they are applying in my hair. Just to show the variation in some session they are putting hair mask and leaving for 5 mins ( in last 2 session).After drying, applying serum on the length of hair. Particularly in the last session the experience is worst. First I had taken appointment at 6 pm. After reaching I waited for 30 min. Second, the person appointed for the whole session suddenly changed just after applying the serum and the person assigned is not even trained to blowdry hair. Third, after applying serum, shampoo is done, but this time they applied the serum again in scalp after the shampoo and telling they did it in every session like this which is a complete lie. Forth, they said it will absorb to scalp but they did not follow the same in other sessions.
Now if this damage my hair further who will be responsible for that ? Will Lakme Salon bear the responsibility ? If my hair got damaged I'm going to lodge a complaint with consumer forum for this.