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Lakme Complaints & Reviews

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Last updated Feb 27, 2024
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Lakme reviews & complaints page 4

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S
Shruti Ahuja
Feb 6, 2022
Feb 8, 2022
This thread was updated on Feb 8, 2022
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Fake products

We get fake products of your company in our area Rohtak (Haryana) .From where we get your original product and how ????...
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Nagveni Sanju
Jan 7, 2022
Jan 8, 2022
This thread was updated on Jan 8, 2022
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Cysteine Treatment for curly and frizzy hair

Address:Rajajinagar Bangalore

Hi, I had undergone cysteine treatment @ Rajajinagar branch. The staff is so unprofessional that they did the same treatment twice even after which my hair remains the same very frizzy . They had confirmed that the hairs would straight after the treatment. They charged me 12K . Who is responsible for the loss happened to me. Can someone responsible please reply to this....
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#sandeep#
Dec 28, 2021
Dec 29, 2021
This thread was updated on Dec 29, 2021
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Bad service

Address:Shastri Nagar, Batala, Punjab, India

Hi,

This is Sandeep. I got hair color + smoothening+ highlighting, spent more than 10k. Staff was rude, made fun of me while consultation. Manager don’t deserve this position. Service was so bad– my grey hair start reflecting after few weeks. I called the them on phone they said- visit us we will find solution, but on visiting nothing. I always suggest my friends about lakme. But, now I don’t trust this brand.
br...
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Venna Nikhitha
Dec 24, 2021
Dec 25, 2021
This thread was updated on Dec 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount got deducted and order is not placed

I have created an order worth 1321.40. mode of payment is phonepay UPI. Amount got deducted and no order is placed....
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V
Vino sanjeeva
Dec 15, 2021
Dec 15, 2021
This thread was updated on Dec 15, 2021
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Lakme peach milk

I recently bought Lakme peach milk from a super market. Its not expired too but while using it my skin literally burns. What am i supposed to do?...
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P
Preeti42915
from Pune, Maharashtra
Nov 24, 2021
Nov 25, 2021
This thread was updated on Nov 25, 2021
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Hair smoothing

I did hair smoothing at your salon and got the worst results within 2 week's. No one believes that I did hair smoothing. Smoothing effect is not visible at all. I have paid 7k and got nothing. Totally waist of time and money....
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Hajra Altaf Ansari
from Navi Mumbai, Maharashtra
Nov 11, 2021
Nov 13, 2021
This thread was updated on Nov 13, 2021
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Wrong order received

Website:www.lakmeindia.com

I have made a order of 8 liquid lip colors and paid ₹1770 however i received a wrong order different shades and just 4 the order belongs to someone else i have raise complaint on [protected]@lakme mail id no response yet...
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R
RL Patil
Nov 9, 2021
Nov 9, 2021
This thread was updated on Nov 9, 2021
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Unprofessional behaviour

Lakme academy Aakurdi Pune. The worst academy. They have wasted my time and my money. Owners are the most arrogant people. Trainer are non professional. They are fraud ....
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Revathi Thirunavukkarasu
Oct 19, 2021
Oct 20, 2021
This thread was updated on Oct 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not issued

Recently I made few orders from lakme. And some of them, I had to return the parcel, since there is no cancel option( I refused to accept it during delivery time). It's been 1 month now, amount has not been refunded yet....
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Vedika Kashyap
from Dhanbad, Jharkhand
Oct 19, 2021
Oct 20, 2021
This thread was updated on Oct 20, 2021
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Duplicate product

Address:Dhanbad, bankmore lakme store

Shopkeeper gave duplicate product of lakme absolute perfect radiance. Cream has side effects....
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N
Oct 6, 2021
Oct 7, 2021
This thread was updated on Oct 7, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lakme fake call

Hi...Lakme

M highly grieved to let you know that Sameer Malhotra name of a person has called me telling me your number has chosen out of 20 privileged CUSTOMERs..

Asking my taste and preferences over cosmetics as it being a festive seasonal month we wanted to offer products and then he got very personal and intricate information cup size..then lotions ...push up bra s..and other things he told me he provide me victoria...
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A
Anj005
Oct 5, 2021
Oct 7, 2021
This thread was updated on Oct 7, 2021
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The compact sunscreen SPF 40 quantity

I really love the compact powder sunscreen a lot and it works right as a settler to top a cream based sunscreen for oily skin such as mine but the only inconvienience that comes with the purchase is that the quantity is too less and it is hard to purchase just a single commodity online frequently. So, it'd be great if a larger sized product with greater quantity would hit the market. Thank you....
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S
Sayantani@pune21
from Pune, Maharashtra
Oct 3, 2021
Oct 7, 2021
This thread was updated on Oct 7, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lakme Salon hair fall treatment

Hi,

Myself Sayantani Datta, had purchased a hair fall treatment in Lakme Salon, Pune (Seasons mall outlet). In every session they did the treatment as their will. Just apply a serum in the scalp and massage and leave for 5-10 mins after some time, shampoo. For this every session they charged Rs 1500. In sessions they don't even show what they are applying in my hair. Just to show the variation in some session they are putting...
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M
muskiiiiiiiiiiii
from Gorakhpur, Uttar Pradesh
Oct 3, 2021
Oct 7, 2021
This thread was updated on Oct 7, 2021
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Didn't receive my refund back its 9 days already

Website:lakmeindia.com

Hi, i laced an order with flat coupoun code 1000 but lakme itself cancelled my order by saying that coupoun was invalid
so i made a payment of 616 my order no is {248070} it was to be refunded within 5days annd 9 days have passes i didnt recieve my payment back
what a fraud and disgusting lakme
sort my issue sooon or will take action against this...
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Neeta Tatelu
Sep 30, 2021
Oct 1, 2021
This thread was updated on Oct 1, 2021
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Qod treatment

Address:Lakme Vikrampuri

Hi, me n my cousin recently got qod treatment done Lakme Vikrampuri … for me this is my 3rd Time … but this time the treatment wasn’t done properly….after my first wash my hair became rough it didn’t seem like they hav done any treatment….. previously when I got qod treatment my hair was very smooth shiny and manageable…. And now also I got it done by same person and same place …. But nw there is huge difference…… they...
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Debo Priya
Sep 25, 2021
Sep 26, 2021
This thread was updated on Sep 26, 2021
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Misbehaviour by lakme salon staff

Address:Circular Road Ranchi

This is for your information that i visited Lakme Salon Circular Road Ranchi on 25.09.2021 around 11 a. m for haircut of 3 year old son . None of the staffs their were wearinv masks as opposite to your claim that lakme salons are safer than home. When i told the receptionist that none of the staffs were wearing mask and kindly tell the person giving the haircut service to wear mask they just refused to cut my sons hair giving false reasons...
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K Sarvani Kumari
from Pune, Maharashtra
Sep 25, 2021
Sep 26, 2021
This thread was updated on Sep 26, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Denied service though appointment was booked

Address:Pune

I have booked an appointment for 25 Sept at Lakme Salon, seasons mall, pune for 10:30AM by connecting @ [protected].

The salon has opened at 11AM and I have waited for half an hour, Instead of that they asked me to come after an hour as they have had their other customer appointment already.

I have not been informed prior for any of this and providing mail screenshot for appointment confirmation.
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V D Nayak
Sep 16, 2021
Sep 18, 2021
This thread was updated on Sep 18, 2021
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Course fee structure and certification

My friends joined Lakme academy somajiguda/Hyderabad last February. As the second wave started they closed the institute from may and re-opened on the 14 of September for the foundation course kukatpally branch.

When students asked about the course duration is from February to July/August, Adding one month extra for lockdown in June you have taken time to complete the course more than the given time? the answers are appropriate...
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R
reshma nr
Sep 13, 2021
Sep 14, 2021
This thread was updated on Sep 14, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I had a very bad experience with lakme salon. Not with saloon with the staff they doesn't have any courtesy to their customer

Address:Lakme salon, thrissur, Kerala, salpa complex, mg road, 680004

I was a regular coustomer of this salon... But had a very bad uncourteous behavior from the staff... If aksk any question with the service they suggested they are not willing to explain... They make fun on me... Please take this issue serious... They will spoil ur brand value. 👎🏻...
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veena raj pawar
from Mumbai, Maharashtra
Sep 10, 2021
Sep 11, 2021
This thread was updated on Sep 11, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tressplex collagen result failure

Address:Lakme salon, kalyani nagar branch, pune.

Tressplex collagen was done on 4th for which 4 and half hours was taken. As a result I felt sick because of wet hair and ac. I am broncitic, 57 years old. Halfway during the process he took another client and totally ignored me. 😒 I had to take injection and leave from office for two days. Worst of all my birthday was on 6th for which I wanted to do something for my hair. But after result total failure. He had said it would last for 4...
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