[Resolved]  Lakme — Basic requirement of students

Address:Bungalow Road Kamla Nagar, Above KFC, Delhi, India Pin Code: 110007

I would like to bring your attention to the Lakme Academy Powered by Aptech
Address - Ua-38, Bungalow Road Kamla Nagar, Above KFC, Delhi, India
Pin Code: 110007
That they are not providing proper education and products. Their behaviour is totally unprofessional during counseling they promised us that they will provide us books (PDF), Proper Vanity, Uniform and Identity cards but They are not providing any of these, It's been more than 4 months and we still didn't get books, i cards and uniform and when i confronted them about not keeping their promises they outright denied
The manager Mr. Azeem Siddiqui and Miss Naina they are unprofessional with the students they don't know how to manage things in academy, all i am asking for the basic requirement of students but they always run behind the money and insist the student to pay the complete fees in downpayment and after taking the admission they forget their all the false promises.
As i have heard that rest of the branches are working well they are providing Books, Identity cards, Lakme Uniform and Proper products to their students
I have invested my time and money and if this is how Lakme Academy works why will i refer anyone who is interested in beauty and makeup courses.
Every student is frustrated with their behavior they are only good at making fool of students after receiving the whole amount their behavior changes
As i hope the main branch can solve this problem.
Thanking you
Yours truly
Anamika Daniel
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Jun 7, 2023
Complaint marked as Resolved 
Lakme customer support has been notified about the posted complaint.
Verified Support
Apr 27, 2023
Lakme Customer Care's response
Dear Consumer,

Thank you for reaching out to us.

To help us assist you further regarding Lakme academy, we request you to contact us on[protected] or email at care.[protected]@unilever.com.

Our advisors will be happy to assist you.

Warm Regards,

Tejaswi Poojary
Levercare Expert - We're here for you!
Website: www.hul.co.in/contact/
WhatsApp: +[protected]
Toll-free:[protected] AM to 9 PM, 7 days a week)
Complaint comments 

Comments

Dear Anamika,

Thank you for reaching out to us.

To help us assist you further regarding Lakme academy, we request you to contact us on[protected] or email at care.[protected]@unilever.com.

Our advisors will be happy to assist you.

Warm Regards,

Maria Shepherd
Levercare Expert
We're here for you - www.hul.co.in/contact/

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