[Resolved]  Lakme — burning of hairs during hair straightening and bends on hairs

Address:

Pathankot, Punjab, 145001

I am pooja rana, i went to lakme salon of pathankot on 26/04/2018 for my hair straightening. After my hair straightening done, i found that my hair looks rough from lower side. Moreover, i found that my hair has some bends. The whole process was carried out by newly appointed untrained staff. When i visited them to clarify that why my hair looks even rough and bended after hair straightening, they gave me some fake justifications. Then i visited other reputed saloons of my city to know what was done to my hair during hair straightening at lakme salon of pathankot. Then every salon told me that the cream has been applied for longer period than required. Moreover, my hair burned during hair straightening.
Now i want to know what to do in this case. My hair has been burnt by the lakme salon employees. Now kindly act upon my complaint.