[Resolved]  Lakme — complaint about being declined service

Address:411048

I have been decided service for threading and other nominal services for five times in a lakme salon. Despite making me wait, they later said that they cannot do the needful and that i should come back later. Repeating the same excuse every time. I really doubt if lakme would retain their customers in this fashion as me being a regular lakme customer would never opt to choose the salon again.
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Jul 2, 2018
Complaint marked as Resolved 
Lakme customer support has been notified about the posted complaint.
Verified Support
Jun 01, 2018
Lakme Customer Care's response
Dear Ms. Shivani,  

We apologize for the inconvenience caused due to Lakme Salon.

Request you to write us at care.[protected]@unilever.com which would help us assist you better.

We look forward to hear from you shortly.

Alternatively, you can connect with us on toll free number[protected] between 10AM - 7 PM, 7 days a week
Complaint comments 

Comments

Lakme 9 to 5 Naturale gel liner is the worst product. It is not at all smudge proof. It is runny and so tacky.
The worst product. Please collect your product. Its pathetic.
I have been a lakme fan. But this is worse product. Such a waste of money. Kindly exchange or refund.

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