[Resolved]  Lakme — Complaint about course completion against fee paid

Address:Lakme academy, bungalow road, Kamla Nagar, Delhi 110007

This is Parul Gupta. I have joined in Lakme Academy, Kamla Nagar branch In March this year for a complete course of Beauty, Hairs n Makeup n paid a 50% of amount immediately and I was in a hurry to complete the course so was committed that it will be done within 6 months. Rest 50% was supposed to be paid within months as the training flows.but the training was slow n unfortunately the lockdown took place in April. As the entire nation is now struggling to keep up what they have, I asked the centre manager to cut short my course only to hairs as I am not in a position to pay anymore plus opening a salon doesn’t seems to be a good idea currently. Also, you never know when the 3rd wave pos up, so I deserve to have finished at least one module out of the 3 I was promised. I am neither asking to refund my money or that any discount to be given but just worth against what I have already paid. This much at least can be expected from a brand name like Lakme but instead that arrogant centre manager chucked me out from the class n did not allow me to enter in the institute again. She must have been the most rude counsellor I have ever come across. I need an immediate solution to my problem or else I will have to report to all possible sources I find to get me to a point.
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Aug 31, 2021
Complaint marked as Resolved 
Lakme customer support has been notified about the posted complaint.
Verified Support
Jul 29, 2021
Lakme Customer Care's response
Dear Zishan,

Thank you for reaching out to us.

To help us assist you further regarding Lakme academy, we request you to contact us on[protected] or email at care.[protected]@unilever.com.

Our advisors will be happy to assist you.

Warm Regards,

Maria Shepherd
Levercare Expert
We're here for you - www.hul.co.in/contact/
Verified Support
Jul 30, 2021
Lakme Customer Care's response
Dear Sonal,

Thank you for reaching out to us.

To help us assist you further regarding Lakme academy, we request you to contact us on[protected] or email at care.[protected]@unilever.com.

Our advisors will be happy to assist you.

Warm Regards,

Laxman Sahu
Levercare Expert
We're here for you - www.hul.co.in/contact/
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