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Lakme — complaint about customer service.

The complaint is regarding the employee who works in the lakme salon goregoan mg road branch. Her name is pooja. The behavior of the person is very disappointing. My mother felt very insulted the way she was treated at the salon. This shows how not so professional they are with their behavior. I really request a strict action to be taken against her. The reason of this complaint is my mother had a very little lice problem and the lady who was doing her haircut was way too disgusted by it. The haircut was done very very very poorly and the entire job wasn't also done. She left it in between saying that can't go any further because she can't handle "this" kind of hair. This really shows her unprofessionalism. A person or a customer should never be insulted or treated in this manner. I hope this complaint will be regarded and action is taken again her. We didn't get the entire service and still paid the not so deserving amount for it.
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Complaint Status


[Jan 31, 2019] Lakme customer support has been notified about the posted complaint.
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    Lakme
    Customer Care Service
    Customer satisfaction rating
    64%
    Complaints
    402
    Pending
    0
    Resolved
    249
    Lakme Phone
    1-800-1022221
    1-800-228080
    Lakme Address
    PO Box No 1470, Mumbai, Maharashtra, India - 400099
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