Lakme — Defective Lakme Absolute silk Eyeliner

Address:

Chennai, Tamil Nadu

This is a complaint about Lakme absolute silk eyeliner bought from pheonix mall Chennai. I bought this product on 03 April 2015 but when I opened it I found that its nip is not coming out of its twister means the twister has some defect in it. when I tried twisting nip came out of it but I am not able to put it back into it. PFA the attached picture of the same, As the nip is outside the twister I am not able to carry it for replacement or use it cause it might get damaged. Please note this complaint and help me out to resolve this issue, As I believe Lakme is a trustworthy brand hope you would not make me wrong. looking forward for your response. please reply ASAP.