[Resolved]  Lakme — fees refund

Address:Lajpat Nagar, New Delhi, Delhi, 110024

I am doing advanced makeup course from lakme academy lajpat nagar. I was charges around 70, 000 for this. They baited me saying that this is some offer going on so if you enroll now you'll get some extra off. They said originally the fees for this course was 1.5 lac. Though, they charged just rupees 52000 from my batchmate for the same course. They are a complete fraud.
I later enrolled for hair styling for which i was charged rs. 15000. But after sometime i realised all this mentioned above. I am not even satisfied from their work so i asked to get my hair styling fees refunded. I have not attended a single hair styling class yet but they refuse to refund the fees at any cost. I can't continue hair styling with here as am moving to another city also. But they a turn a deaf ear to it. I tried to resolve this issue by calling the customer care number, emailed them but nothing helped. Hope i'll get my fees back now. Please look into this matter as soon as possible.
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Oct 9, 2019
Complaint marked as Resolved 
Lakme customer support has been notified about the posted complaint.
Verified Support
Sep 05, 2019
Lakme Customer Care's response
Dear Neetu,

We apologize for the inconvenience caused due to Lakme Salon.

Request you to write us at care.[protected]@unilever.com which would help us assist you better.

We look forward to hear from you shortly.

Alternatively, you can connect with us on toll free number[ [protected]] between 10 AM - 7 PM, 7 days a week

Yours Sincerely,

Renita Noronha
Levercare Expert
Hindustan Unilever Limited​​
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