Lakme — Horrible service and behavior for bridal makeup

Address:Kanpur, Uttar Pradesh, 208002

Lakme Salon in Tilak Nagar Kanpur is the worst lakme salon out of so many cities that I have been to in India. It can possibly be even the worst of all of India. Really rude, cunning and argumentative staff. They don't treat you nicely at all. Anything you ask, they try to intimidate by ganging up on you and give non-related arguments. Even after the bride had already booked her package 3 months ago, they kept trying to coerce her into a more expensive package even till right before her make-up on her wedding day. When she went for the first time they didn't tell her all the details about what is included and what's not and later told her when she had already paid. If that was not enough, they DO NOT do a good job of make-up or hair do either. They boast that they are using Mac make-up and blah blah blah, but the bride's make-up started moving out of her smile lines within a couple of hours after make- up and her lipstick was spreading all over her face by just the touch of her nose ring. They didn't have any eyelash curler at the trial, so we brought our own and they didn't even know to use it. While making the hair-do, they were trying to just clip the hair without even cleanly brushing the hair and were making excuse that the hair-spray will give it a finish later. Except face, they didn't even apply any foundation to the brides, back or waist until we asked for it. They were trying to cut all the possible corners and charge very high for that. They don't even complete the work timely. The bride was sitting and waiting every now and then, which eventually got the bride very late for her own wedding. Overall, very bad experience and I would never go there again. I really hope Lakme would do something about these people. I can't imagine what can be worse than just to get a make-up you get coerced, argued, treated rudely, ganged-up on and charged very high for really substandard work.
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    1-800-1022221
    1-800-228080
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    PO Box No 1470, Mumbai, Maharashtra, India - 400099
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