Lakme — Horrible service

Address:	Bangalore, Karnataka, 560008
Website:	www.lakme.com

I got a hair spa done in lakme, indranagar banglaore on 17/7/106 and i must say that the service is horrible and waste of money.
I walked in with an appointment but when i reached the salon they said my appointment was not locked.
The stylist alice whom gave a hairspa was not conc on service but only trying to sell their products.
The maganer manish in the store is not consumer friendly and he took abouy 30mins to bill for me.
There is no time management even when an appointment is scheduled
When i told the manager that i am not happy with the service that is hairspa and was frustated about the delay in billing, manager offered me not to pay for hairspa however i did make a payment for claiming my rights.
I must tell you that lakme indranagar bangalore is a place that i would not recommend to go.
I must say that i went there to get a spa treatment for my dry an rough hair and retured back with the same hair. Spa is meant to nourish and pamper but all here i got was just a hair wash and got a hot air blow dry. The amount of heat that they use after spa treatment to dry hair shocked me to the core.
Overall service and management is horrible.
I need a refund and also strict action against the management.
Dont go by the fake promises and waste money like how did.
Lakme-a biggggg no no!