[Resolved]  Lakme — lakme absolute forever silk eyeliner

Address:560055
Website:Health and Glow, outlet in ORION MALL

I always buy lakme products as they are safe and assure good quality.

On the 2nd november 2018, i had been to orion mall, bangalore for shopping.
As my lakme kajal had got over, i asked for a new one.

The sales girl gave me, lakme absolute forever silk eyeliner instead.

Upon reaching home i tried using the twister pencil. But found
The twister is not working no matter what i do.

Please help me
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Dec 9, 2018
Complaint marked as Resolved 
Lakme customer support has been notified about the posted complaint.
Verified Support
Nov 05, 2018
Lakme Customer Care's response
Dear Priya,

We apologize for the inconvenience caused due to Lakme.

We are sorry to learn that you have got a defective Lakme Absolute Forever Silk Eyeliner. We apologize for the inconvenience caused.

All our products goes from quality checks and then released out in the market.

Request you to please share your contact details and also you can contact us on our toll-free number[protected] between 9 AM - 9 PM, 7 days a week for any assistance regarding our products.

We hope to hear from you shortly.

Yours Sincerely,

Sukanya Poojary.
Complaint comments 

Comments

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Its been long time i am customer of lakme but its first time i am facing issue.
Ria chauhan
[protected]
The product says 29 grams for rs 500. The tube is filled half with air. It was packed purchased from great india palace mall noida. You are just fooling the customers. Not worth for money. Give product worth value to the money. Just big packet and big tube. Give product not cover. I will not buy nor will recommend.
I went for a hair cut in Velachery - Lakme salon couple of weeks back. Upon booking I was told that the charge would be around ₹800. It was a normal trimming at the back and a small fringe in the front that too I used to have. It's just a normal trimming that I went for and no styling further. But I was charged 800 for the cut at the back and charged around 300 for the fringe- very disappointed by how greedy you people are.. if it's worth the money and if extra care and effort has been put in the service I would have appreciated but the service and style just did not worth the cost. Name of the lady I don't remember proper but I think is Ms.Ayisha.

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