Lakme — Lakme eyeconic kajal smudge complaint

Address:	Thane, Maharashtra, 401107
Website:	Lakme

The product says that it does not smudge for 22 hours. However as far as i have been using it, it smudges in the next 4 hours itself where other kajal do not smudge for atleast 10 hours. Your product is going against what you have claimed. It is over priced as regards the quality is concerned.
Secondly I called 4 times in your customer care, the executives answered the call and did not pay attention to my complaint which is not tolerable after a point. When it comes to selling your product, you want people to be with you. However when it is the customers complaint, we do not have a ear to listen. Kindly look into the matter