| Address: | No.2226/A, Ground Floor, 4th Phase, 23rd Cross, K R Road, Banashankari 2nd Stage, Bangalore - 560070 (Near Print 360) |
Hi.
I visited a Lakmé salon in Banashankari 2nd stage, Bangalore. I had the worst experience with their services.I got waxing done and while I was getting it done I mentioned a couple of times on how hot the wax was and I repeatedly asked her about reduce it but they did not. I still have marks on my skin.
This is not appropriate. This is not called a customer service.
This was salon has repeatedly disappointed me and I will not be using any of your salon services anywhere. Previously while I was getting a pedicure done they had another client at the same time and asked me to sit on the hairdressing area while I still had my foot mask on. That is Very inappropriate. They made me feel extremely uncomfortable. And that’s not being professional. Lakmé was known for its professional services but today their services are extremely bad especially customer service. Unhinged and unprofessional teams who have no proper knowledge or know how to behave with customers.
I humbly request you to take some action on training salond staff and improve your customer services. Was this information helpful? | 
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