Lakme — nitti smooth hair treatment

Address:Bangalore, Karnataka, 560048

Very unethical experience at lakme salon. Phoenix mall, bangalore today
I chose nutri smooth treatment. I was told charges would be rs.11500. After discount, rs.10000 and complimentary services worth rs.2000. After the treatment, the manager says there is some miscommunication and he cannot offer free services. I was very disappointed. Request business ethics to keep up the word given before treatment.
My sister did her straight therapy on 24th july and she has also been disappointed. Her straightening not done properly.
Vouching never ever to get back to lakme salon.
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Lakme customer support has been notified about the posted complaint.
Aug 24, 2017
HUL's response
Hello Nanda

We apologise for any inconvenience caused, may we request you to share these details with us on care.[protected]@unilever.com

Thanks
Lakme team
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