[Resolved]  Lakme — no proper makeup products & worst makeup

One month back i book an appointment at lakme (Nellore) for make up, they said that they will provide professional makeup with mac products with 6, 500 ₹. On 29 th may i visited lakme salon (Nellore) and they did makeup they said that they will use only mac products for that package but believe me they did not used mac products and not even a proper beautician she is not at all a beautician. I am lakme customer at hyderabad so i book appointment for make up just because i believe in lakme but this is my worst experience so now i stopped visiting lakme even in hyderabad also. Please maintain some minimum standards we believe in lakme so that only we spent on that 6500 or 7 k for makeup is not a small thing right u should maintain minimum standards worst salon i had ever seen. Just because of this u lost a customer like me and i will inform about this to all of my friends and family so that even they will not visit ur salon.
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Aug 4, 2019
Complaint marked as Resolved 
Lakme customer support has been notified about the posted complaint.
Verified Support
Jul 04, 2019
Lakme Customer Care's response
Dear Geethika,

We apologize for the inconvenience caused due to Lakme Salon.

Request you to write us at care.[protected]@unilever.com which would help us assist you better.

We look forward to hear from you shortly.

Alternatively, you can connect with us on toll free number[ [protected]] between 10 AM - 7 PM, 7 days a week

Your's Sincerely,
Shruthi Donthula
Lever Care Expert
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