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[Resolved]  Lakme — polishing after schwarzkopf smoothing

I had straightening on 13 dec 2017 from urban estate phase 2 salon branch. They influenced me of having polishing as it will cover my grey hair and i was assured that they will last till the straightening will last. I paid rs 3000 extra concedering it to last as longer as my straightening will last. But it never last for a jan 2018 it started getting off my hair. I need my money back. The employees have cheated me.
Complaint marked as Resolved Apr 12, 2018

Complaint Status

[Mar 09, 2018] Lakme customer support has been notified about the posted complaint.
Verified Support
Lakme Customer Care's response Mar 10, 2018
Dear Ms. Savneet kaur,  

We apologize for the inconvenience caused due to Lakme Salon.

Request you to write us at care.[protected] which would help us assist you better.

We look forward to hear from you shortly.

Alternatively, you can connect with us on toll free number[protected] between 10 AM - 7 PM, 7 days a week
Complaint comments  1 Comment     Updated: ShareTweet


I have purchased some lakme products as per below-
1. Lekme 9 to 5 face style foundation . Detail is below-
Bar code is[protected]
Exp. Date- 20/08/2021

Skin of 05 people has infected by this product.

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