[Resolved]  Lakme — redemption of voucher

Address:Agra, Uttar Pradesh, 282002
Website:Indian consumer complaints

I was gifted an e gift card by lakme's official site. At the time of its usage, all i get to hear by some salons like sanjay place sppr sadan - they cannot redeem it.
Other area that is saket mall branch tells that voucher is of quick silver therefore they are not able to work it out.
Is this a way that company is using customers sentiments and monry to befool them.?
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Sep 21, 2018
Complaint marked as Resolved 
Lakme customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2018
Lakme Customer Care's response
Dear Ms.Oshine,

We apologize for the inconvenience caused due to Lakme Salon.

Request you to write us at (care.[protected]@unilever.com)which would help us assist you better.

We look forward to hear from you shortly.

Alternatively, you can connect with us on toll free number[protected] between 9 AM - 9 PM, 7 days a week
Complaint comments 

Comments

I have purchased lakme 9 to 5 plum feather recently in matte shade.
But it is not properly getting applied on lips. It is very dry.
I am not satisfied with the product
Kindly do the needful
Hopping to get positive reply for the same.

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