Lakme — Rude manager at delhi punjabi bagh

Address:

New Delhi, Delhi

I shuchi, customer of lakme punjabi bagh, new delhi. Its been 6 years that i have been visiting Lakme for services. Recently a new manager with the name of SHARMITA CHAUDHARY joined the punjabi bagh branch. My first conversation with her was not at all professional. She conversed with me as if she owns the salon and the customers are just nothing for her. She was very rude with me. I told her to talk politely but she did not. Today i.e 6dec 2014 i visited the parlour around 5 pm to avail a service. After getting the service done when i went to get the bill she said " apna phone number bataiyo zara" as they require number to check our details and take the bill out. Knowing how she is i kept quite and gave ger my number. After giving the money she said "mere pass change nahi hai, main tere points redeem kar rahi hoon". To which i said that without my permission you cant redeem my points, as i will avail a better service against the points in future. And then she shouted at me that " main kuch nahi kar sakti, main to points hi redeem karke payment lungi" . I asked her to talk properly with her customers and she again shouted at me and said " you shut up" . I told her that this will be my last visit to lakme and she said " i dont care you come or not, its better that you don't come. I asked her to keep the money that i have given and I don't need change. This female manager of lakme is very argumentative, arrogant, big headed, conceited, inconsiderate, thoughtless, grumpy, manic, spiteful..etc.. I am falling short of words. Delhi is not short of salons. It was just out of a bond with the staff that i was visiting only lakme for 6 years but this was my last visit to lakme salon. Further i would also ask my friends and relatives who are constant visitors of lakme, to stop taking services of any lakme salon.