[Resolved]  Lakme — straight gloss therapy - hair breakage

Address:

Faizabad, Uttar Pradesh, 224001

I got straight gloss therapy done in my hair in lakme salon, faizabad branch in mid june 2019. It is obvious that hair would grow but after 2 months my hair started breaking from the point where the straightening was done. I am loosing all my hair now, would need to change my haircut any time soon. I went to complaint in the salon but i immediately got a reply in way that they aren't responsible for thing happening and won't do anything for such. Replied very rudely. One member there said you have not used our recommended products, you haven't taken the spa also it was very much required. The thing is when so many people go for rebounding so how can my hair is breaking from the point they did it. It's very painful to see your hair loosing this way. I don't want refund, i want them to fix it up. I can't afford to loose my hair after paying 8500/-. Even the local salon has given me the better service.