Lakme — Use o[censored]nhygienic products

Hello,
I have. Complaint against Lakmé saloon Sec 14 Faridabad. I had my wedding scheduled on 24th oct 2020. So I took a make up trial 6th oct 2020. Their make up brushes were so unhygienic and the they didn’t sanitize it before applying make up on face. I even asked the same but they said it will not harm u. Me and my sister ln law were there and very next day I had high fever and cough for 2 days. After having fever for 4 days continuously I had done my COVID test and I am positive. I got my wedding cancelled and both me and my sister ln law are positive. I want to take a serious against the saloon for using the used products on making me ill.
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Dear Pooja,

Thank you for reaching out to us.

To help us assist you further regarding Lamke Salon, we request you to contact us on[protected] or email at care.[protected]@unilever.com.

Our advisors will be happy to assist you.

Warm Regards,

Nishi Nair
Levercare Expert
We're here for you - www.hul.co.in/contact/
Pooja.Sagar's [Complaint's author] reply, Oct 19, 2020
Dear Ms. Nishi,

I have sent already sent a mail to mentioned email id and till l now I didn't any response. Now I again forwarded the email. I have my wedding scheduled on 24th Oct and because I am covid positive i have to cancelled that. I was told by your team member I couldn't be infected by the dirty brushes. Requesting you to please reply this conversation over the email.
Dear Consumer Team,

I haven't any prompt reply yet. Lakme team is threating me down to remove the complaint. Requesting you to please take action
My complaint has not been resolved yet. Lakme team closed it. Please open my complaint

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