Landmark Group — damaged product-no return pick up-no refund

Address:Dwarka, New Delhi, Delhi, 110075

Home Centre Management is very poor and incompetent.

1) They delivered me two damaged products out of 3
2) They dint explained me the return & refund process in detail because nobody of them knew
3) I logged the ticket/complain immediately after knowing the issue (Ticket no are :22501, 22502 for damages products, 206282, 206254 for what i really dont know. 206961 for some escalation)
4) Its been 2 weeks and more till now the damaged product is lying on my floor at home and i am not getting any resolution
5) I am constantly every day following up with customer care and only response i get is "Sir, Please give me 1 day". And its been 2 weeks. Your customer care is pathetic.
6) My money is already stuck with you
7) I have no clue when will you pick up the damaged product back
8) When will you refund me back my money
9) Your Store Team is equally useless
10) No one in your group is able to take responsibility of the issue and can explain me why and how can it take more than two weeks to complete any process
11) No Refund of Money
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    Dwarka, New Delhi
    Delhi
    India
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