Landmark Shops — Substandard & faulty shoes

Address:	Mumbai City, Maharashtra, 400010
Website:	www.landmarkshops.in

I had ordered a pair of shoes from landmark and this is the first time i have ordered online with landmark. The product got delivered to me yesterday and i was really disappointed with the kind of product you guys have dispatched. The quality isn't upto mark and looks very substandard. There is patch on one pair, the place where there are laces the material looks cheap there as seen in the image, the inner sole of the shoes is so worst that you can lift it easily. The colour is very different from the one showed on the site. I can say this because i have already seen and tried this product in mumbai lifestyle store last week. The colour and the quality was very supreme but the only issue was they did not have size for me. So, i thought of buying it online but its proven to be a waste of time for me. I m attaching all the pics as said by your executive over the fone. I am tired of following with the most irrational & consumer unfriendly online company from bangalore. I have been promised a lot of things from your employees over the phone but nothing happens. Lastly, i spoke to a guy he told me that my refund has been initiated and it will reflect in my bank on monday. I told him this is the last time i am listening to your tall claims. I haven't got any refund yet. Its more then a month since i have bought the shoes. I am filing a consumer complaint & writing a post on my social sites with the pictures of your product and its quality & the way you torture your consumers. I have not been able to buy anything else bcoz my money is stuck with you people. Enough is enough.