[Resolved] Iberry India — Tablet Pc Not working good | |||
Dear all, i have purchased iberry auxus core x2 3g tablet pc at 18th january 2013 when i got this tablet pc while using its having lots of issues. also i contact to support team via phone call and support ticket. initial period they are replied but now a days they didn't reply. reason is i have requested for refund, i will tell you clear about tablet pc issues and i have phased problem about support & service. Auxus Core x2 3g Tablet pc Problem Issues :- [protected][protected][protected][protected] 1) Rear Camer not working its very slow like 5 second delay for tacking picture, very poor quality of images and shaking all images. 2) 2g Postpaid sim cards not working. its working some areas like Chennai, and some cities. in my area krishnagiri dharmapuri not working postpaid sim only working prepaid sim. 3) wifi bandwidth very very worst. i have using TP-link wifi router its bandwidth range capacity more then 100 feet. my laptop and mobiles are connected more then 80 feet working fine but this tablet pc doesn't connect more then 15 feet. its connected with in room only. they said ita working in my modem also more then 50 feet. but in my modem not connected also i check another one modem same issue. 4) Battery back up too bad also tablet pc will heating while using more then 10 or 15 min its heat more then laptop. how can we use it like this heat issue. 5) Bluetooth 4 technology but not good this tablet. 6) after company service its Hanging... Phasing lots of problem for service and support issues : [protected][protected][protected][protected][protected] purchase date : 16th-Jan-2013 Received Date :18th-jan-2013 Complaint Date :20th-Jan-2013 just 1 day using this tablet pc performance like dualcore 1.6 good, IPS display good, 1 Gb ram good. otherwise all are bad.. i have raised ticket they also replied after some days i will send service to iberry india service center chennai main officee. they are tested they said no issues again i requested retest tablet pc again said no issues then they will shipped to my address. after getting this tablet pc all the issues will continue as same also one more issue raised newly like hanging still now more then 10 times its hanging again i contact support team they said same things no issues isr its good you can set factory reset it will work fine.but i had lots of times factory reset but all issues are continue then we will request then i want refund or replacement. but they are didn't responds. please help me... you can take sever action for this tablet pc model. its price is Rs:10990 arround 11000 rupees but its not worth able... kindly i request you don't buy this tablet pc... Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
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Iberry is fraud company, so aware people by facebook and whatsapp and twitter not to buy any Iberry Product.
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Iberry India — Item not dispatched / delivered even after assured date.
I purchased an Iberry Auxus Nuclea 2 phone on pre-booking page of Iberry asia site on 6th March 2014. The delivery period given on prebooking page was 20-22 days. It has been more than 27 days and no dispatch / delivery has taken place. I think the company is a cheat. Order No is 13971. 6th March 2014