Zync Z909 Plus — Received a disputed item.

Address:

North 24 Parganas, West Bengal

I buy Zync Z909 PLus from www.shopping.indiatimes.com and It delivered with in time and when pay and check the product I saw USB port and External dongle does not work and request them to replace or repair the product and they advice me to go their (ZYNC) service center. And did not provide me any address of service center. My order no is :[protected].
case id is: 529840
I am very upset. please help me.