[Resolved]  Lava Mobile — 25 days passed mobile still not repaired

Address:Pune, Maharashtra

Hello Lava,

Workorder :[protected] months Old mobile got battery problem & no service

I am Chetan Bhosale (my number [protected] ) I admit i have done a mistake by buying LAVA Iris Fuel 60 in April 2015, I bought because i was impressed with Battery 4000 mAh. But within 4 month got battery problem mobile battery gets exhausted hardly survive 30min.

I gave my mobile in service center on 17th August 2015 ( Workorder :[protected] they said it is chargeable it will cost me Rs 850 I agreed to pay charges

Now it is more than 25 days service center people is not responding on calls if i visit the center asking me escalate the complaint this is not in their hands Battery is still not available.
This is called a pathetic service firstly mobile is not good then it comes to service its worst.. I request all of you DO NOT BUY Lava mobiles
.
I hope LAVA will repair my mobile before 2016.
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Complaint marked as Resolved 
Lava Mobiles customer support has been notified about the posted complaint.
Verified Support
Sep 10, 2015
Lava Mobiles Customer Care's response
Dear Chetan,
Sorry for the trouble. We have escalated your concern to our team and our representative will contact you shortly.
Regards,
Lava Digital Team
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