[Resolved]  Lava Mobiles — Complaint against lava service center in barrackpore, west bengal, india.

Address:

North 24 Parganas, West Bengal, 122

Sir, I have bought a Lava Iris mini x1 handset from Planet M, Barrackpore on dated 03.04.2015. Recently I was facing battery back up problem and whether I call or doing facebook the handset was getting warm and drained all battery at the same time.So I went to the Lava Service Center, Barrackpore on 28.11.2015.They said the handset needed to repair, it had a battery problem as wel as mother board problem.On 09.12.2015 I called them to know whether my set had been repaired or not, they asked me to come and get the handset.I went there on the next day 10.12.15 and collected my handset.They said the problem had been solved and the battery needed to charge, so I came home and charged it but I noticed the problem still remaind.When I called them they misbehaved with me. I am complaining against Lava Service Center, Barrackpore to you for their misbehaviour and lack of responsibility towards the customer.I hope you would take action against them.Otherwise I will publish all the evidence I have against them in social media(Facebook, Twitter, Instageam) which will prove your lack of after sell service then nobody will buy your product. Thanking you.