Lava Mobiles — Delay in service

monu15

from Mumbai, Maharashtra

Address:

Sangli, Maharashtra

I gave my phone in one of the Lava Service centers in sangli on 18/03/2015 and they said it will take 15 days maximum for my phone to get repaired. But as of now there is no positive reply from their end and they are npt taking this matter seriously. Every time I call them they make the same excuse of not getting the parts needs to be installed on my phone. i ask them for job/work order no but they refuse they just gave simple receipt Because of delay I am suffering a lot in my professional life Please take this matter seriously.

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Lava Mobiles customer support has been notified about the posted complaint.

Apr 08, 2015

Updated by monu15 I gave my phone in one of the Lava Service centers in sangli on
18/03/2015 and they said it will take 15 days maximum for my phone to
get
repaired. But as of now there is no positive reply from their end and
they are npt taking this matter seriously. Every time I call them they
make the same excuse of not getting the parts needs to be installed on
my phone. i ask them for job/work order no but they refuse they just
gave simple receipt Because of delay I am suffering a lot in my
professional life

Please take this matter seriously

Model no-Lava Iris 250
Problem-Power Key not working Properly,
IMEI no-[protected]