| Address: | Gautam Buddh Nagar, Uttar Pradesh, 201301 | | Website: | www.lavamobiles.com |
Hello,
I had bought a lava flair z1 phone on 6th dec 2015 from spice hotspot, behala, kolkata. Not even an year has passed, phone has started showing problems. It is draining charge too fast, 10%in 5mins. Also, the phone doesn't get charged and charging stalls at around 30%. Somedays, it stops at 18% too. I had taken the phone to a service centre at thakurpukur, kolkata
Name : galaxy electronics trades
Address : no.19, sree chandra pally, b. H. Road, behala thakurpukur, kolkata 104.
Contact person : mr. Sanny prasad
Phone : [protected]
Email id : [protected]@gmail.com
They say that there is some software glitch and load a new software. But after reaching home, the problem remains. They are not potent enough to repair. My 61year old father travelled so much to get his phone repaired, but every time he is sent back saying the phone is alright. I am writing this mail to make you aware of your incompetence and the inability of your service centre personnel who keeps on harassing their customer.
I have given the details. Hoping that necessary actions would be taken.
Also, i hereby inform you that lava phone has shown worst performance. Within 6 months the phone got crippled. Your service too has been disgusting. I regret buying a phone from your company.
Shiboli mukhopadhyaya Was this information helpful? | 
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