[Resolved] Lava Mobiles — Iris 402 mobile is always having problem

Sumanta Jena

from Brahmapur, Odisha

Address:

Khordha, Odisha

I am having a mobile IRIS 402 purchased in the month of January 2014, but the mobile is always having problem from the first month itself, even I have visited the lava care at Bhubaneswar twice within six months, now again the mobile is having problem i.e. sim card not detecting, battery life, software issue, contacts vanishes automatically.. what to do now...?

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Complaint marked as Resolved

Lava Mobiles customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2014

Lava Mobiles Customer Care's response Dear Sumanta,

We sincerely apologize for the unsatisfactory experience you’ve had. We suggest you show the device at service center and share with us your service center details, job sheet or work order number and contact details so that our Customer Service team can get in touch and resolve your query.

Regards,
Lava Care