[Resolved] Lava Mobiles — Lava iris x1 display problem not resolved

sandeeptummal

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

I had purchased a Lava iris x1 from BIG-C mobiles, hyderabad on[protected]. After a week I got a problem with the display and gave the mobile for service at Prime-Tech solutions, Abids, Hyderabad on[protected]. When I am calling the service center, till date I am getting the status that it takes minimum 10-15 days for service. I have already written to Lava customer care but not satisfied by their responses given to me.

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

upon requesting the customer care of lava mobiles finally a DOA has been issued to me and I have taken a new mobile as replacement.Thank you Lava mobiles for resolving my query finally

Lava Mobiles customer support has been notified about the posted complaint.

Verified Support

Nov 20, 2014

Lava Mobiles Customer Care's response Dear Sandeep,

We look forward to serving you better in the future.

Regards,
Lava Care.