[Resolved]  Lava Mobiles — Lava Mobile service center not given proper service

Address:Mumbai City, Maharashtra

Dear Sir I am Nilesh Gurav from mumbai i am using a lava mobile last 2 years few days my mobile touch pad and display problem so i am going to lava mobile authorised service center in Byculla (Sai Electronic). I know my mobile is not in a warranty but i am thinking at least they use a original parts so i give the mobile for repairing but this persons using duplicate parts and give me a mobile retrun when i know this think i ask to this person they taken again my mobiles and give after a 5 days when i reached a shop he didnt make my mobile in ok condition if this type of service given lava mobile service center then why not mobile company taken action this type of service center please guide me to fight this type of services
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Complaint marked as Resolved 
Lava Mobiles customer support has been notified about the posted complaint.
Verified Support
Apr 30, 2015
Lava Mobiles Customer Care's response
Dear Nilesh,

We are sorry for the inconvenience caused. Please share the following details, 1) Service center details. 2) Job sheet or work order number. 3) Your contact details at [protected]@lavainternational.in

Regards,
Lava Care
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