Lava Mobiles — lava x-81

Address: 160047

I purchased lava mobile x81 on 26/06/2017. I have been facing problems from the very first instance. Its sound was always quite low. I had even contacted the retail dealer to change it in the very first week but to no avail. Firstly there was a battery problem... The phone didnt get charged even after one full day of charging... My charger was also working fine... I got it checked also. The problem lies with the battery... Now, its been a month that the display screen of the mobile also broke.. I took my phone at your authorised service centre where they have told me that it will be charged while the mobile is still under warranty period.
To your kind attention its my second lava mobile and i had a very bad experience with the company since my previous phone also lasted for 6 months. I had purchased it from a store in dubai. My new phone had a life of 10 months only. This shows that the lava phones are not reliable...