Lava Mobiles — lava x-81

Address:160047

I purchased lava mobile x81 on 26/06/2017. I have been facing problems from the very first instance. Its sound was always quite low. I had even contacted the retail dealer to change it in the very first week but to no avail. Firstly there was a battery problem... The phone didnt get charged even after one full day of charging... My charger was also working fine... I got it checked also. The problem lies with the battery... Now, its been a month that the display screen of the mobile also broke.. I took my phone at your authorised service centre where they have told me that it will be charged while the mobile is still under warranty period.
To your kind attention its my second lava mobile and i had a very bad experience with the company since my previous phone also lasted for 6 months. I had purchased it from a store in dubai. My new phone had a life of 10 months only. This shows that the lava phones are not reliable...
Was this information helpful?
No (0)
Yes (0)
Lava Mobiles customer support has been notified about the posted complaint.
Complaint comments 

Comments

My dad purchased new lava iris fuel f2 on 08.11.17 but from the month of Jan 2018 its getting hang quite frequently so we visited service center for 3-4 times with said issue but still its not resolved. Now the touch pad of the said handset is also not working.
Staff response is not good they given the wrong information and wasted my time.. The person name is anitha she is the worst fellow lady never seen the person like that...
Service center in Ujjain
Is very bad service provider

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Lava Mobiles
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    40%
    Complaints
    632
    Pending
    0
    Resolved
    238
    Lava Mobiles Phone
    +91 12 0463 7100
    Lava Mobiles Address
    A-56, Sector 64, Noida, Uttar Pradesh, India - 201301
    View all Lava Mobiles contact information