Lava Mobiles — Lavax10

Address:	764001
Website:	www.lavamobiles.com/contactus

Hi
I am one of the customer used lots of Lava Mobiles. Present i have an model of Lavax10 and Loved it, using since last one and half year it’s unfortunately display has been broken by my hand and touch was working properly. I was searching out for the original display, for the same so I gave it to your care center as on date[protected]. They issued an manual slip as repair card/job sheet etc. not even an computer generated job sheet they said that the display and touch (combo) will have to be change that part fully damaged and it will cost around 2300rs, I agreed for repair, They said by it will be done on or before Saturday (i.e[protected] or within 1 week your mobile will be repaired.I visited as on same delivery date to get my mobile when I visited they were saying that which we had placed ordered for the part that received damaged hence we placed another Oder of the part, even they didn’t informed me by telephone still I visited. Till now my mobile not yet has been repaired. Still they didn’t yet received part from the courier, that they are not tracking any details.It’s more than 16 days each and everyday I was calling them that my mobile had been repaired or not. As the same they are saying courier problem, can’t provide the proper service after means they don't have any responsibilities for normal customer. I am highly disappointed in this Service center which i believe is a good services of lava mobiles and that you have a name to protect, unfortunate the name of your service center had been dragged me in mud.

Service center details

LAXMI GANESH MOBILE CARE
PARABEDA, NEAR DOLPHIN HOTEL
JEYPORE-764001 DIST-KORAPUT
ODISHA
MOB.[protected]

Help me or track the details to get the same??? Reply me through by email or contact my alternative number [protected]