[Resolved] Lava Mobiles — Mobile services not done

Kalaiarasan Thangavel

from Mumbai, Maharashtra

Address:	Chennai, Tamil Nadu, 600058
Website:	work order 510007140684

Dear sir,
I bought a lava mobile model no.Iris X8 on 16.07.15 from a retail outlet along with one year warranty card. after one week mobile not working properly and submit a service request to customer care center, he take the mobile to service but till not take care to resolve the issue. so i have problem from last 3 month not responded. I spoke to many person in the company to be resolve the issue. at the same time i so lot of wasting my time as well money.
Till not resolved. Please do to needfull. I expecting for favourable reply to resolve (repair) the issue.
Consumer Name : Anu Radha
Mobile No : [protected]
Product: LAVA mobile Model IRIS 8
IMIE No:[protected]
Purchase date 16.07.15
Complaint No:742962
service centername:Global Communication, Ambattur, chennai.

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

Lava Mobiles customer support has been notified about the posted complaint.

Verified Support

Jan 25, 2016

Lava Mobiles Customer Care's response Dear Anu,

We sincerely apologize for the inconvenience caused to you. We have escalated your details to the concerned team. For any further clarifications, please write to us at [protected]@lavainternational.in

Regards,
Lava Digital Team