[Resolved] Lava Mobiles — Mobile under Repair since Last 1 Month
E
ervarun1
from noida, Uttar Pradesh
Address:
Gautam Buddh Nagar, Uttar Pradesh
Dear Customer Care,
Pls note I have given my mobile for touch Pad repairing on 22/04/2015 against work order no[protected] and when on 01/05/2015, I have contacted service center they provide me it in damged condition ( Outer Body damaged) so Again I have given it same and after 10 days service center gave me a replacement of My mobile and in which charging was not happening so I again provide it on 14/05/2015 agaianst work order no[protected].
I have mailed several times from my mail id ( [protected]@gmail.com) to [protected]@lavainternational.in and [protected]@lavainternational.in but no body responded.
I am 100 % sure now I will not get my device in good condition and facing such issue since last one month and got mentally disturbed by service center and customer care both.
Pls help me out or I will file a complaints in consurmer court today.
Varun Kumar
[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved
Lava Mobiles customer support has been notified about the posted complaint.
Verified Support
Jun 01, 2015
Lava Mobiles Customer Care's response Dear Varun,
Sorry for the trouble. We have escalated the details to the service team and our representative will contact you shortly.
Regards,
Lava Digital team
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment