Comments
Dear Lava Digital Team Member,
I already contact with your Lava care team (above mentioned e-mail) but can not get any fruitful solution. Neither your service center nor lava care solved the problem o[censored]navailability of battery of this model in between 2 years of manufacturing of this model Lava iris pro 30 plus. After rise complain Your customer care executive told me by telephone that " we stop the manufacturing of this model so battery of this model not available, visit open market to purchase battery." If after 2 years of purchase any set from Lava (market price above 12000/-) parts/battery has not available to manufacturing company this is not a good sign to customer.
I already contact with your Lava care team (above mentioned e-mail) but can not get any fruitful solution. Neither your service center nor lava care solved the problem o[censored]navailability of battery of this model in between 2 years of manufacturing of this model Lava iris pro 30 plus. After rise complain Your customer care executive told me by telephone that " we stop the manufacturing of this model so battery of this model not available, visit open market to purchase battery." If after 2 years of purchase any set from Lava (market price above 12000/-) parts/battery has not available to manufacturing company this is not a good sign to customer.
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Resolved
238
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We sincerely apologize for the inconvenience caused to you. We have escalated your details to the concerned team. For any further clarifications, please write to us at [protected]@lavainternational.in
Regards,
Lava Digital Team