[Resolved]  Lava Mobiles — Pathetic Service

Address:

Pune, Maharashtra, 411038

I have a CDMA+GSM Lava EG phone. Lately I had mike problems, and problem with display of name for incoming calls. I had given my phone at the Pune service center, only to realize that in a month or so the same problems occurred. Moreover the service was pathetic. Only to collect my phone back they made me wait for 45 mins. Later, the second time I had been to the service center, I saw many people with same complains and their problems were never rectified. I was promised to get my phone in 10 days. It is more than 18 days now, I have got no updates about it. I had been ti the service station for more than 4 times now, and nobody cares or knows about the status of the phone. The service overall is pathetic. They do not receive calls, which is another complain from most of the consumers. It is high time that all these issues get fixed. In all I have wasted 3 hours in last one week, unproductively sitting at the service station, since no work is done. In conclusion Lava is a pathetic brand, with problems in Hardware and software too, while the service is out of question.