| Address: | New Delhi, Delhi, 110036 | | Website: | www.lavamobiles.com |
I had bought a lava iris x8(IMEI - [protected]) about 7-8 months ago.
After few months it's touch stop working in proper manner, then I had submitted the handset to lava authorised service centre(Ideal power solution, noida sec- 15)
before two months from now. Few days after submitted the device, they(Ideal power solution) informed me to collect the handset from them, when I checked the device, the same issue(touch not working) is still there. After that I re-submitted the device with the same issue and the whole process had happened again.
This time they(Ideal power solution) referred me to another lava authorised service centre(AMBE ELECTRONICS, Baisoya complex main road, noida sector-15).
Engineer at AMBE ELECTRONICS is saying that the device is tempered and it wouldn't work without a new mother board whereas the Engineer at Ideal power solution is saying that the device is not tempered and it got repaired from the company, but the issue is not resolved yet.
And the area manager(Vijay sharma, [protected]) of lava playing his own game with me. I had a chat with him and he said the device will be replaced this time.
Now I again re-submitted the handset to AMBE ELECTRONICS for it's replacement.
Regards
Raju Chauhan
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