Lava Mobiles — Product Repairing

Address:

Balrampur, Uttar Pradesh, 271201

I have submitted my mobile on dated[protected] and work order number is[protected] but my mobile is not repaired yet and i received one msg again that is showing that my mobile is submitted on dated[protected] and work order number is [protected] for same handset.
Why are two work order number is generated for same handset? Please solve this issue.