[Resolved]  Lava Mobiles — Re:Battery backup ,hanging issue & product issue

Address:Gautam Buddh Nagar, Uttar Pradesh, 201309
Website:www.consumercomplaints.in

Dear Care Team,
Would you like to sadly inform to you that, Last month 4th jul, I have bought a lava Iris Atom (Black) from online shopping Indikart.com and their battery backup is only an hour on stand by mode.
Also facing hanging issue and my device is automatic getting switch off.
I am totally disappoint to this product.
Kindly provide me proper solution or change my product.

Name:Shubham Mishra
Contact no: [protected]
C-133, sec-65 Noida(201309).
Regards
Shubham
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Sep 17, 2016
Complaint marked as Resolved 
Lava Mobiles customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2016
Lava Mobiles Customer Care's response
Hi, We tried to contact you however, the number was not contactable. We would request you that kindly submit your device at the service centre and share the work order number with us for better assistance.
Complaint comments 

Comments

Hi, Thank you for bringing it to our notice. We are escalating this issue immediately. Expect our team member to contact you shortly. You can rely on us to get to the bottom of this.

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