[Resolved]  Lava Mobiles — Smartphone dead during warranty period

Address:	Nashik, Maharashtra, 422008
Website:	www.lavamobiles.com

I really harassed from this Lava company's service center and my Mobile Iris X5 also... My Iris X5 bearing IMEI Number [protected], purchased online on 6.10.2014. It was giving problem since it was purchased, but every time service center people said, this is android phone and this problem is normal. On 1.10.2015 (within warranty period) it was stopped working totally and it was dead. I have submitted it to service center and received it only on 20.10.2015 and to my surprise it came as it was sent and i have not accepted it. So they sent it back and it was same repeat story on 05.11.2015 and 20.11.2015. Now service center people came to know that it's mother board is not working and need to replace and will cost Rs.3000, but they will charge me only 1500. Why should i suffer for Rs. 1500 as it was under warranty when it was given to service center. So please replace my phone or refund of my phone. Or else I can take the issue to consumer court. My Work order number is[protected]. Most funny part now is that after four months these funny people come to conclusion that it was water damaged. LOL Please provide me the new same phone in replacement...