[Resolved] Lava Mobiles — TAB deposited in service centre

vikramatchutuni

from Lunglei, Mizoram

Address:

East Khasi Hills, Meghalaya

I have purchased a lava tab z7c 513F0001737 with IMEI No. [protected] at Vijayawada in the month of Mar 14. My tab became unserviceable with problem dead. The tab was given in service centre, Shillong in Apr 14 and after a period of 40 days it was returned back. after bringing back after repair it is found that the SIM is not being detected again the same was deposited in service centre. after a period of 2 months the same has been returned back stating that it is having mother board problem and it cannot be repaired. I have approached the manager of service centre for replacement in the month of Aug as I cannot go to Vijayawada for replacement . Till now the same has not been replaced. Kindly advise how to get back my tab back.

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Complaint marked as Resolved

Lava Mobiles customer support has been notified about the posted complaint.

Verified Support

Nov 20, 2014

Lava Mobiles Customer Care's response Dear Vikram,

We sincerely apologize to you for the inconvenience caused. Kindly share with us the below mentioned details and we will have it addressed at the earliest. 1) Service center details. 2) Job sheet or work order number. 3) Your contact details

Reards,
Lava Care.