Lava Mobiles — wrongly charging by asc

Address:	680101
Website:	[email protected]

This is to inform you i have lava atom 2 i repaired the mobile 3 times in asc of lava mobile june 2017 Mumbai Andheri west and jan 2018 at trichur lava asc but the trichur Lava asc xcell mobile care they doesnt issue cash memo unlike mumbai asc in july 9 i went to trichur asc Xcell mobile for my lava mobile touch screen along with my freind there i paid 650 service chrge he didnt gave the cash memo 2nd time unlike Mumbai asc after ward i went to mumbai due to my father demise i took 15 days leave from job i went to mumbai in 1 week this Lava mobile touch screen was not working i came back on 26 july i joined the work due to shortage of staff and on 31st july i went to trichur lava mobile asc inspite of telling after 2 week it was nworking they generated the workorder ewp 51003175 charging 550/- and told that after 5 working day they will inform after going back to my home my freind who accompanied me he spoke to them in phone and asked them this charge they told no need of paying the charge pls bring the wororder and collect the mobile yesterday after they called me mobile is ready i went to trichur which is 21 km away from my home to Lava mobile Xcell mobile care they refused to give me the mobile without paying when i asked them the reason for charging again in the gap of 2 week they told Lava company doesnt give the guarentty i took the mobile i kept it in service centre . the staff was speaking harshly even my freind spoke to asc staff on phone they spoke rudely when he shouted at them they cooled down and told to contact lava customer care yesterday i mailed to [protected]@lavainternational.in today i got a call when i was in work mobile no[protected] the response was negative and told me to pay the amnt no matter whether it worked for 1 week or 1 mnth there is no guarentee