Leeco Letv Mobile — Mobile repairing issue | |||
I had purchased leeco le1s x509 from flipkart on 17th jul 2p16 from flipkart, from day 1 handset was heating upto 55°c, i informed this to flipkart but they said handset is working fine & cant replace your handsrt. On 17th sep 2016 handset got issue in switch on/off, i went to service centre at nehru place delhi, they had taken my handset for repair with job sheet no. Js[protected] & told me that this handset will repair at bangalore office that will take some time due to which expected delivery date will be 30th sep'2016 & you will get updatation sms from our customer care no.[protected] Till 30th sep whenever i called up customer care they updated that your handset is in repair & it will br delivered by 30th sep'2016. On 01st oct 2016 i called up cusyomer care & talked to customer care executive mr vinod joshi he told me that repair will take 15 working days, whrn i requested him to connect me to his team leader he denied & adked me to arrange call back in 48 hrs. I told him that i will hold my call but pls connect me to your tl he denied directly & he has no more update on your issue. I have never seen this type of service from any customer care. Hard to say that whole system is unorganised, no one cares about customers just sell your handset &forget about service. I am very much disappointed with this type of service from mnc company. Rgds, Anil sharma Contact [protected] Was this information helpful? | |||
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DLF Corporate Park, Tower 4B, 2nd Floor, Unit No. 201 – 204, Gurgaon, Haryana, India - 122002
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