Lendbox — Even after clearing payment NOC not provided

Address: Second Floor, L-92, Outer Ring Rd, Baba Gangnath Market, Munirka, New Delhi, Delhi 110067
Website: www.lendbox.in

I have taken a loan of Rs *** from Lendbox and cleared all my overdues on September 17, 2023, but till date, the company has failed to provide a NOC letter. I tried sending emails and calling the customer support team, but they diverted some numbers, and again they diverted to the first step. Please check and do the needful.
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Could you kindly confirm whether this company is legitimate or if it may be fraudulent? I am curious about the significance of addressing concerns through consumer complaints. Additionally, are there any other aspects to consider when articulating my issues? I would appreciate it if you could rephrase the previous statements.

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    Lendbox Phone
    +91-7291029298
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    7A, 2nd Floor, Vikram Vihar, Ring Road, Lajpat Nagar - 4,, New Delhi, Delhi, India - 110024
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