Lenovo — 3gb ram replaced with 2gb ram while servicing my mobile for speaker problem

Address:	560076
Website:	www.lenovo.com

Hi,

I am pankaj choudhary. I had given my lenovo vibe K5 to service centre of lenovo located at 4th block, jayanagar, banglore on 8th of december, 2016. There was a speaker and touchpad problem, they told me to get it fix within 10 days but they didn't. After 14 days when i went to service centre to claim my phone they told me its not fixed yet, we don't have parts, come after 3-4 days. Then i called them after one week and get my phone, i checked camera, battery, speaker and touch that was okk but forget to check my mobile in detail.They also told me that they have changed IMEI No. of my phone.

when i went back to home, after few days my friend who wants to purchase the same mobile asked me to tell configration, i told him 3GB RAM, 16GB internal, 13MP Rear and 5MP front camera then he checked my phone info and find that the mobile has only 2GB ram. That's how i came to know that my 3GB RAM has been replaced by 2GB RAM.

Please look into this problem. Due to less RAM my phone is hanging. Please Fix this as soon as Possible.