Lenovo — 520-15ikb (type 80yl) laptop (ideapad)

Address:

Hyderabad, Andhra Pradesh, 500008

Battery is going off in 1hr and laptop have a heating issue, getting stuck some time and very bad performance. I am fed up after buying this machine for 50k. It has been only 6 months and from the starting itself i have been complaining but no one is listening. Serial number : pf0ug1px
520-15ikb (Type 80yl) laptop (Ideapad)
I asked for the engineer to visit my property as i have taken the insurance of 3 yrs but still your customer service employees are denying to do so.
I contacted the customer services multiple times and they are just making me fool by doing some checks and after that i have been advised to monitor.

The main issue is with the battery, it's running off after an hour and i am feeling ashamed in front of my colleagues who are using the office laptop and that too lenevo thinkpad a normal laptop whose battery runs for near about 2.5 - 3 hours, i do have that one as well provided by my office but i bought this machine for my personal use but i am very much depressed by it's performance.