Lenovo (A369I) — Mobile not reced

Address:

Thoothukudi, Tamil Nadu, 628552

Sir

I had given my Friend Mobile (S.Mariappan) (Ref no: 261) (Lenovo A369i) for Display not and SIM Drive Demaged in Kumar Electronics, Opp PVT Theatre, Tirunelveli on 07.12.2015. But Till I am reced my phone, I Call the contact number after one month of given service they tell Spare are not available in this model so we can take some time. But still they tell this answer, i am so tell, if you are not able to service plz give me mobile to me. they are not give resposbile answer. Plz give me correct solution for my mobile

Thanks
N.L.Venkatesh
Cell : [protected]