Lenovo — Ac adapter price charged 100% more than company price

Address:

Jayanagar, Bangalore

Dear Sir / Madam,

I am writing to you to raise an issue about: Computers & Consumer Electronics

The issue that I have experienced was: I had been to lenovo authorised service center in Jayanagar, Bangalore today afternoon. My laptop was not charging. The executive checked and told me the charger was faulty. So I asked him for a new charger he said it will cost Rs2800 with 6months warenty, which I agreed and paid. After coming back I checked in lenovo vantage for the price of this item. It is showing Rs 1349 with 1yr warenty. Then I called the center no [protected] at 4.50pm. The girl said the quality will be different. How can lenovo sell such cheap items on website and charge exorbitant at service center.

It occurred on: 6/08/2021

Let them charge the same price as per company policy. One item one price in a country rather than service centers.

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account. Call me on [protected].

Yours faithfully,

Suma Shashikiran
[protected]